Frozen Foods, Frozen Bones, Goat & Kefir Milk Are Only Available For Local Delivery, Store Pickup and Curbside Pickup!
FREE LOCAL DELIVERY ON ORDERS $30+
Store Hours
Monday-Closed
Tuesday-Saturday 10am-8pm
Sunday 10am-4pm
Deliveries made Tuesday-Saturday will be made between the hours of 6pm-9pm
Store Hours
Monday-Closed
Tuesday-Saturday 10am-8pm
Sunday 10am-4pm
Deliveries made Tuesday-Saturday will be made between the hours of 6pm-9pm
We deliver 6 days a week...Same day delivery
Store Hours: Monday the store is closed.
Tuesday-Saturday 10am-8pm,Sunday 10am-4pm
Online orders that are $30 or more are eligible for free local delivery
Please feel free to call us if you have any questions at 201-836-3555.
How do I return an item?
Refund/Return Policy:The original sales receipt must accompany returns.
We accept returns for exchange or refund 7 calendar days after delivery/ purchase of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of the new, unaltered, and unused condition is
- without showing signs of wear or damage in any way
- within 7 calendar days of the delivery date (after 7 days no returns are allowed)
- unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately(companionpetfoodsupply@gmail.com). Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.
The customer is responsible for all shipping costs if the seller is not at fault.