We deliver 6 days a week...Same day delivery

Store Hours: Monday the store is closed.
Tuesday-Saturday 10am-8pm,Sunday 10am-4pm

Online orders that are $25 or more are eligible for free local delivery
Please feel free to call us if you have any questions at 201-836-3555.

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How do I return an item?

Refund/Return Policy:

The original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery/ purchase of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of the new, unaltered, and unused condition is

• without showing signs of wear or damage in any way
• within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately(companionpetfoodsupply@gmail.com). Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.

The customer is responsible for all shipping costs if the seller is not at fault.